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Також можна перевірити підключення зі смартфона або іншого комп'ютера.",{"type":255,"attrs":484,"content":485},{"align":11},[486],{"text":487,"type":260},"Це допоможе зрозуміти, чи пов'язана проблема з браузером, пристроєм або конкретними налаштуваннями.",{"type":255,"attrs":489},{"align":11},{"type":264},{"type":255,"attrs":492},{"align":11},{"type":268,"attrs":494,"content":496},{"align":11,"level":270,"id":495},"heading_2_6",[497],{"text":498,"type":260},"Перевірте інтернет-з'єднання",{"type":255,"attrs":500,"content":501},{"align":11},[502],{"text":503,"type":260},"Нестабільне з'єднання може призводити до переривання звуку. 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Модератору варто уточнити:",{"type":286,"content":551},[552,559,566,573,580],{"type":289,"content":553},[554],{"type":255,"attrs":555,"content":556},{"align":11},[557],{"text":558,"type":260},"модель пристрою;",{"type":289,"content":560},[561],{"type":255,"attrs":562,"content":563},{"align":11},[564],{"text":565,"type":260},"назву браузера;",{"type":289,"content":567},[568],{"type":255,"attrs":569,"content":570},{"align":11},[571],{"text":572,"type":260},"чи працює звук на інших сайтах;",{"type":289,"content":574},[575],{"type":255,"attrs":576,"content":577},{"align":11},[578],{"text":579,"type":260},"чи з'являються повідомлення про помилку.",{"type":289,"content":581},[582],{"type":255,"attrs":583},{"align":11},{"type":264},{"type":255,"attrs":586},{"align":11},{"type":268,"attrs":588,"content":590},{"align":11,"level":270,"id":589},"heading_2_8",[591],{"text":592,"type":260},"Якщо проблему не усунено",{"type":255,"attrs":594,"content":595},{"align":11},[596],{"text":597,"type":260},"Зробіть скриншот повідомлення або налаштувань, запишіть назву браузера й пристрою та передайте ці дані технічній підтримці WeStudy.",{"type":255,"attrs":599},{"align":11},{"type":264},{"type":255,"attrs":602},{"align":11},{"type":268,"attrs":604,"content":606},{"align":11,"level":270,"id":605},"heading_2_9",[607],{"text":608,"type":260},"Результат",{"type":255,"attrs":610,"content":611},{"align":11},[612],{"text":613,"type":260},"Організатор послідовно визначає джерело проблеми й допомагає учаснику відновити звук без переривання вебінару для решти аудиторії."]