[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"knowledge-base-categories":3,"knowledge-base-article-crm-users":166},[4,14,21,27,33,39,45,51,57,63,69,75,80,85,90,95,100,105,110,115,120,125,131,137,143,149,155,160],{"uuid":5,"name":6,"alias":7,"icon":8,"iconColor":9,"iconBg":10,"parent":11,"is_published":12,"parents":13,"has_children":12},"ce6fd0ef-910d-4b82-a078-ee5f6e96a443","Поширені запитання","faq","streamline-ultimate:contact-us-faq-bold","success","",null,true,[],{"uuid":15,"name":16,"alias":17,"icon":18,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":19,"has_children":20},"39f2d064-df00-4593-be57-4f7a52e901cb","Курси","course-settings-westudy","heroicons:academic-cap",[],false,{"uuid":22,"name":23,"alias":24,"icon":25,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":26,"has_children":20},"3ab94bce-9237-416c-9360-3ec4ed0d1859","Вебінари","webinar-settings","solar:translation-2-bold",[],{"uuid":28,"name":29,"alias":30,"icon":31,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":32,"has_children":20},"91b11c19-37b3-4d47-96c4-09435c032cdf","Форми","form-settings-westudy","material-symbols-light:forms-add-on-outline-rounded",[],{"uuid":34,"name":35,"alias":36,"icon":37,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":38,"has_children":20},"537a87dd-52ee-4064-8ae7-fc73aa740bf5","Замовлення","order-settings-westudy","lsicon:order-outline",[],{"uuid":40,"name":41,"alias":42,"icon":43,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":44,"has_children":20},"d101208a-b8f3-425f-9fb6-f5cfc0ff4ea5","CRM","crm-settings-westudy","typcn:group-outline",[],{"uuid":46,"name":47,"alias":48,"icon":49,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":50,"has_children":20},"cbee3d9c-bfcb-4218-a691-7ae153de7e90","Оплати та квоти","payment-and-quota-settings-westudy","solar:card-outline",[],{"uuid":52,"name":53,"alias":54,"icon":55,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":56,"has_children":20},"18147986-d5ea-4854-8b60-584ecc9ef867","Налаштування","settings-westudy","icon-park-outline:setting",[],{"uuid":58,"name":59,"alias":60,"icon":61,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":62,"has_children":20},"70973966-0210-429e-a632-cc09c0f461d6","Профіль","profile-westudy","iconamoon:profile-fill",[],{"uuid":64,"name":65,"alias":66,"icon":67,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":68,"has_children":20},"f5dcc1d1-b179-4cee-b5ec-26053690f0ad","Розсилка","mailing","iconamoon:email",[],{"uuid":70,"name":71,"alias":72,"icon":73,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":74,"has_children":20},"5ffc6400-c74a-4d27-94f2-2f66465f76e6","Конструктор сайту","website-builder","gridicons:site",[],{"uuid":76,"name":77,"alias":78,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":79,"has_children":20},"2bb281bd-1590-498a-9e02-1b20508313a9","LMS та платформа","faq-lms-platform",[5],{"uuid":81,"name":82,"alias":83,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":84,"has_children":20},"40aabf4d-d024-4b43-ad26-5f1d6eff08af","Тарифи та вартість","faq-pricing",[5],{"uuid":86,"name":87,"alias":88,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":89,"has_children":20},"853ce583-b8b4-4f2b-8983-20c15710d544","Початок роботи","faq-getting-started",[5],{"uuid":91,"name":92,"alias":93,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":94,"has_children":20},"26b5c847-7ebe-45d5-87fa-8dabc178cf8b","Функції та навчання","faq-features-learning",[5],{"uuid":96,"name":97,"alias":98,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":99,"has_children":20},"4246b7dd-5362-47ce-8adb-a964249edbe2","Брендинг і сайт","faq-branding-website",[5],{"uuid":101,"name":102,"alias":103,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":104,"has_children":20},"31874af7-7d18-4fd5-9e1d-ce2812f98d08","Інтеграції та API","faq-integrations-api",[5],{"uuid":106,"name":107,"alias":108,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":109,"has_children":20},"64d1473b-eee0-41af-b243-709d972dd9e0","Продажі та оплати","faq-sales-payments",[5],{"uuid":111,"name":112,"alias":113,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":114,"has_children":20},"0f787b4c-00f0-4694-8f7c-3e1c6c11c159","Мови та міжнародні продажі","faq-languages-international",[5],{"uuid":116,"name":117,"alias":118,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":119,"has_children":20},"7c8f2300-4d33-43da-91cb-d27a51afd319","Партнерська програма","faq-affiliate-program",[5],{"uuid":121,"name":122,"alias":123,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":124,"has_children":20},"e916c41c-4d93-4ff4-86a7-3ba9d0aaefb9","Підтримка та запуск","faq-support-launch",[5],{"uuid":126,"name":127,"alias":128,"icon":129,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":130,"has_children":12},"edb45317-468b-4f86-916f-c9cf4622bad2","Практичні інструкції","practical-guides","ep:guide",[],{"uuid":132,"name":133,"alias":134,"icon":135,"iconColor":11,"iconBg":11,"parent":126,"is_published":12,"parents":136,"has_children":20},"3e591998-6898-4eb3-aa63-dbd1ae7ac36c","Запуск курсу","course-launch","hugeicons:course",[126],{"uuid":138,"name":139,"alias":140,"icon":141,"iconColor":11,"iconBg":11,"parent":126,"is_published":12,"parents":142,"has_children":20},"857cb02b-3358-42ca-bcfa-eb1f295c2332","Продажі та доступ","sales-and-access","carbon:sales-ops",[126],{"uuid":144,"name":145,"alias":146,"icon":147,"iconColor":11,"iconBg":11,"parent":126,"is_published":12,"parents":148,"has_children":20},"03f99330-0839-4533-9cff-7f154f678f93","Навчання та результати","learning-and-results","iconoir:learning",[126],{"uuid":150,"name":151,"alias":152,"icon":153,"iconColor":11,"iconBg":11,"parent":126,"is_published":12,"parents":154,"has_children":20},"6355e2b8-2b5f-482b-a9fa-89a1df9f8d9b","Вебінари та спілкування","webinars-and-communication","cbi:stremio",[126],{"uuid":156,"name":157,"alias":158,"icon":11,"iconColor":11,"iconBg":11,"parent":126,"is_published":12,"parents":159,"has_children":20},"171facdd-19d7-46ea-b73a-db551baa2727","Організація роботи школи","school-management",[126],{"uuid":161,"name":162,"alias":163,"icon":164,"iconColor":11,"iconBg":11,"parent":126,"is_published":12,"parents":165,"has_children":20},"88bf5b3b-f7b7-4e7c-845a-24cd75dcb519","Розширення можливостей","advanced-features","pajamas:feature-flag",[126],{"uuid":167,"title":168,"description":169,"is_published":12,"alias":170,"category":40,"category_alias":42,"category_name":41,"date":171,"content":172},"03f9a97c-7ac8-4283-97b7-566a242f1cf8","Як керувати користувачами в CRM на LMS платформі WeStudy","Дізнайтеся, як створювати, переглядати, шукати та керувати користувачами CRM, використовувати групові дії та додавати нових користувачів на платформі WeStudy.","crm-users","2026-07-27",{"type":173,"content":174},"doc",[175,189,197,202,209,214,274,278,285,287,289,291,293,302,308,313,324,328,330,336,338,345,361,363,367,369,370,372,380,386,397,402,467,476,479,484,486,488,490,491,493],{"type":176,"attrs":177,"content":178},"paragraph",{"align":11},[179,187],{"text":180,"type":181,"marks":182},"Крок 1.","text",[183,185],{"type":184},"em",{"type":186},"strong",{"text":188,"type":181}," ",{"type":190,"attrs":191,"content":194},"heading",{"align":11,"level":192,"id":193},2,"heading_2_1",[195],{"text":196,"type":181},"Відкрийте розділ «Користувачі»",{"type":176,"attrs":198,"content":199},{"align":11},[200],{"text":201,"type":181},"У головному меню відкрийте:",{"type":176,"attrs":203,"content":204},{"align":11},[205],{"text":206,"type":181,"marks":207},"CRM → Користувачі",[208],{"type":186},{"type":176,"attrs":210,"content":211},{"align":11},[212],{"text":213,"type":181},"У цьому розділі можна:",{"type":215,"content":216},"bullet_list",[217,225,232,239,246,253,260,267],{"type":218,"content":219},"list_item",[220],{"type":176,"attrs":221,"content":222},{"align":11},[223],{"text":224,"type":181},"переглядати список усіх користувачів;",{"type":218,"content":226},[227],{"type":176,"attrs":228,"content":229},{"align":11},[230],{"text":231,"type":181},"виконувати пошук;",{"type":218,"content":233},[234],{"type":176,"attrs":235,"content":236},{"align":11},[237],{"text":238,"type":181},"фільтрувати список;",{"type":218,"content":240},[241],{"type":176,"attrs":242,"content":243},{"align":11},[244],{"text":245,"type":181},"додавати нових користувачів;",{"type":218,"content":247},[248],{"type":176,"attrs":249,"content":250},{"align":11},[251],{"text":252,"type":181},"використовувати групові дії;",{"type":218,"content":254},[255],{"type":176,"attrs":256,"content":257},{"align":11},[258],{"text":259,"type":181},"переглядати активність користувачів;",{"type":218,"content":261},[262],{"type":176,"attrs":263,"content":264},{"align":11},[265],{"text":266,"type":181},"переглядати кількість курсів та вебінарів;",{"type":218,"content":268},[269],{"type":176,"attrs":270,"content":271},{"align":11},[272],{"text":273,"type":181},"працювати з мітками користувачів.",{"type":190,"attrs":275},{"align":11,"level":276,"id":277},3,"heading_3_2",{"type":279,"attrs":280},"image_block",{"id":281,"alt":282,"url":283,"type":279,"float":11,"width":284,"preview":12},"eedbe49a-08c3-45b3-9cff-aa6af2bac54c","Розділ «CRM → Користувачі» на платформі WeStudy зі списком користувачів, пошуком, фільтрами, груповими діями та кнопкою додавання нового користувача.","https:\u002F\u002Fcloud.cs2.westudy.ua\u002Ffile?path=westudy_online\u002Fpublic\u002Fwestudy\u002Fb4139d0b-9e72-4030-8b76-3c41fbf6a6fc.png","80%",{"type":176,"attrs":286},{"align":11},{"type":176,"attrs":288},{"align":11},{"type":290},"horizontal_rule",{"type":176,"attrs":292},{"align":11},{"type":176,"attrs":294,"content":295},{"align":11},[296,301],{"text":297,"type":181,"marks":298},"Крок 2.",[299,300],{"type":184},{"type":186},{"text":188,"type":181},{"type":190,"attrs":303,"content":305},{"align":11,"level":192,"id":304},"heading_2_3",[306],{"text":307,"type":181},"Використовуйте групові дії",{"type":176,"attrs":309,"content":310},{"align":11},[311],{"text":312,"type":181},"Позначте одного або декількох користувачів за допомогою прапорців.",{"type":176,"attrs":314,"content":315},{"align":11},[316,318,322],{"text":317,"type":181},"Після вибору користувачів відкриється меню ",{"text":319,"type":181,"marks":320},"«Групові дії»",[321],{"type":186},{"text":323,"type":181},", яке дозволяє виконувати масові операції.",{"type":176,"attrs":325,"content":326},{"align":11},[327],{"text":188,"type":181},{"type":176,"attrs":329},{"align":11},{"type":279,"attrs":331},{"id":332,"alt":333,"url":334,"type":279,"float":11,"width":335,"preview":11},"ce0c75d5-ce7b-47fc-9066-b356045a5cc6","Меню групових дій у CRM WeStudy для масового керування вибраними користувачами та додавання їх до курсів.","https:\u002F\u002Fcloud.cs2.westudy.ua\u002Ffile?path=westudy_online\u002Fpublic\u002Fwestudy\u002F99af297f-67e0-46bc-bd85-298cb7be8f28.png","40%",{"type":176,"attrs":337},{"align":11},{"type":176,"attrs":339,"content":340},{"align":11},[341],{"text":342,"type":181,"marks":343},"Наприклад:",[344],{"type":186},{"type":215,"content":346},[347,354],{"type":218,"content":348},[349],{"type":176,"attrs":350,"content":351},{"align":11},[352],{"text":353,"type":181},"додати вибраних користувачів до одного або кількох курсів;",{"type":218,"content":355},[356],{"type":176,"attrs":357,"content":358},{"align":11},[359],{"text":360,"type":181},"виконувати інші масові операції (залежно від налаштувань системи).",{"type":176,"attrs":362},{"align":11},{"type":279,"attrs":364},{"id":365,"alt":11,"url":366,"type":279,"float":11,"width":335,"preview":11},"custom_1bff38b6-d8ff-491d-8fa6-5364cd86cc19","https:\u002F\u002Fcloud.cs2.westudy.ua\u002Ffile?path=westudy_online\u002Fpublic\u002Fwestudy\u002F6e252b8e-496d-4eeb-84ce-f876d35cdecc.png",{"type":176,"attrs":368},{"align":11},{"type":290},{"type":176,"attrs":371},{"align":11},{"type":176,"attrs":373,"content":374},{"align":11},[375],{"text":376,"type":181,"marks":377},"Крок 3.",[378,379],{"type":184},{"type":186},{"type":190,"attrs":381,"content":383},{"align":11,"level":192,"id":382},"heading_2_4",[384],{"text":385,"type":181},"Створіть нового користувача",{"type":176,"attrs":387,"content":388},{"align":11},[389,391,395],{"text":390,"type":181},"Для створення нового користувача натисніть кнопку ",{"text":392,"type":181,"marks":393},"«Додати»",[394],{"type":186},{"text":396,"type":181},".",{"type":176,"attrs":398,"content":399},{"align":11},[400],{"text":401,"type":181},"У формі необхідно заповнити:",{"type":215,"content":403},[404,411,418,425,432,439,446,453,460],{"type":218,"content":405},[406],{"type":176,"attrs":407,"content":408},{"align":11},[409],{"text":410,"type":181},"фотографію профілю;",{"type":218,"content":412},[413],{"type":176,"attrs":414,"content":415},{"align":11},[416],{"text":417,"type":181},"ім'я;",{"type":218,"content":419},[420],{"type":176,"attrs":421,"content":422},{"align":11},[423],{"text":424,"type":181},"прізвище;",{"type":218,"content":426},[427],{"type":176,"attrs":428,"content":429},{"align":11},[430],{"text":431,"type":181},"пароль;",{"type":218,"content":433},[434],{"type":176,"attrs":435,"content":436},{"align":11},[437],{"text":438,"type":181},"адресу електронної пошти;",{"type":218,"content":440},[441],{"type":176,"attrs":442,"content":443},{"align":11},[444],{"text":445,"type":181},"номер телефону;",{"type":218,"content":447},[448],{"type":176,"attrs":449,"content":450},{"align":11},[451],{"text":452,"type":181},"дату народження;",{"type":218,"content":454},[455],{"type":176,"attrs":456,"content":457},{"align":11},[458],{"text":459,"type":181},"країну;",{"type":218,"content":461},[462],{"type":176,"attrs":463,"content":464},{"align":11},[465],{"text":466,"type":181},"дату реєстрації.",{"type":176,"attrs":468,"content":469},{"align":11},[470,472,475],{"text":471,"type":181},"Після заповнення всіх необхідних полів натисніть кнопку ",{"text":392,"type":181,"marks":473},[474],{"type":186},{"text":396,"type":181},{"type":190,"attrs":477},{"align":11,"level":276,"id":478},"heading_3_5",{"type":279,"attrs":480},{"id":481,"alt":482,"url":483,"type":279,"float":11,"width":335,"preview":12},"bcc4213d-747f-4b5c-af80-d8ebfc363a29","Форма створення нового користувача в CRM WeStudy з полями для особистої інформації, фотографії профілю та контактних даних.","https:\u002F\u002Fcloud.cs2.westudy.ua\u002Ffile?path=westudy_online\u002Fpublic\u002Fwestudy\u002Fb463d081-5d64-4632-95f4-90760c3e3950.png",{"type":176,"attrs":485},{"align":11},{"type":176,"attrs":487},{"align":11},{"type":176,"attrs":489},{"align":11},{"type":290},{"type":176,"attrs":492},{"align":11},{"type":176,"attrs":494,"content":495},{"align":11},[496],{"text":497,"type":181,"marks":498},"Після створення користувач автоматично з'явиться у списку CRM, де його можна редагувати, призначати на курси, використовувати в автоматизаціях та керувати його доступом до навчальної платформи.",[499],{"type":186}]