[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog-article-mandatory-employee-training-certification":3},{"uuid":4,"title":5,"subtitle":6,"content":7,"preview":1200,"date_published":1201,"date_pinned":1201,"img":1202,"alias":1203,"is_published":1204,"is_pinned":1204,"type":13,"category":1205,"category_name":1206,"category_alias":1207,"background_color":1208,"preview_icon":13,"category_value":1209,"external_link":13},"9b3e4d1f-13b0-457e-a242-1e79920ebc90","How to Organize Mandatory Employee Training and Certification","How to structure mandatory courses, knowledge testing and regular retraining.",{"type":8,"content":9},"doc",[10,18,20,25,26,31,33,41,43,45,53,58,59,64,65,117,119,124,126,128,134,139,140,145,146,151,152,202,204,209,211,213,219,224,225,315,317,322,324,326,332,337,338,343,344,386,391,393,398,400,402,408,413,414,419,420,425,426,471,473,478,480,482,488,493,494,499,500,505,506,556,561,563,568,570,572,578,583,584,589,590,648,650,655,657,659,665,670,671,676,677,727,732,734,739,741,743,749,754,755,760,761,795,800,802,807,809,811,817,822,823,828,829,834,835,840,841,891,893,895,901,906,907,912,913,963,965,970,971,976,978,980,986,991,992,997,998,1079,1081,1086,1088,1090,1096,1101,1102,1107,1108,1150,1152,1157,1159,1161,1167,1169,1176,1178,1183,1185,1190,1192,1199],{"type":11,"attrs":12,"content":14},"paragraph",{"align":13},null,[15],{"text":16,"type":17},"Mandatory training should convey information and confirm that employees have reviewed the rules, understood critical requirements, and can apply them correctly at work.","text",{"type":11,"attrs":19},{"align":13},{"type":11,"attrs":21,"content":22},{"align":13},[23],{"text":24,"type":17},"Programs may cover occupational safety, information security, personal data protection, internal procedures, customer service, equipment operation, quality standards, and professional certification.",{"type":11},{"type":11,"attrs":27,"content":28},{"align":13},[29],{"text":30,"type":17},"Uploading a policy document and asking an employee to click “Read” is not enough. ",{"type":11,"attrs":32},{"align":13},{"type":11,"attrs":34,"content":35},{"align":13},[36],{"text":37,"type":17,"marks":38},"A reliable program needs a clear structure, up-to-date materials, assessment, recorded results, and rules for repeat training.",[39],{"type":40},"strong",{"type":11,"attrs":42},{"align":13},{"type":11,"attrs":44},{"align":13},{"type":46,"attrs":47,"content":50},"heading",{"align":13,"level":48,"id":49},2,"heading_2_1",[51],{"text":52,"type":17},"Determine the purpose of mandatory training",{"type":11,"attrs":54,"content":55},{"align":13},[56],{"text":57,"type":17},"Before creating a course, you need to understand what result should be confirmed.",{"type":11},{"type":11,"attrs":60,"content":61},{"align":13},[62],{"text":63,"type":17},"An employee may need to:",{"type":11},{"type":66,"content":67},"bullet_list",[68,77,85,93,101,109],{"type":69,"content":70},"list_item",[71,76],{"type":11,"attrs":72,"content":73},{"align":13},[74],{"text":75,"type":17},"review a new rule;",{"type":11},{"type":69,"content":78},[79,84],{"type":11,"attrs":80,"content":81},{"align":13},[82],{"text":83,"type":17},"remember a sequence of actions;",{"type":11},{"type":69,"content":86},[87,92],{"type":11,"attrs":88,"content":89},{"align":13},[90],{"text":91,"type":17},"learn to recognize a dangerous situation;",{"type":11},{"type":69,"content":94},[95,100],{"type":11,"attrs":96,"content":97},{"align":13},[98],{"text":99,"type":17},"demonstrate practical skill;",{"type":11},{"type":69,"content":102},[103,108],{"type":11,"attrs":104,"content":105},{"align":13},[106],{"text":107,"type":17},"confirm professional qualifications;",{"type":11},{"type":69,"content":110},[111,116],{"type":11,"attrs":112,"content":113},{"align":13},[114],{"text":115,"type":17},"get permission for a certain type of work.",{"type":11},{"type":11,"attrs":118},{"align":13},{"type":11,"attrs":120,"content":121},{"align":13},[122],{"text":123,"type":17},"The format of the check depends on the purpose. A short test and electronic confirmation may be sufficient to familiarize yourself with the policy. If the employee must use the equipment safely, testing alone is not enough - a practical task or a mentor review is required.",{"type":11,"attrs":125},{"align":13},{"type":11,"attrs":127},{"align":13},{"type":46,"attrs":129,"content":131},{"align":13,"level":48,"id":130},"heading_2_2",[132],{"text":133,"type":17},"Appoint those responsible",{"type":11,"attrs":135,"content":136},{"align":13},[137],{"text":138,"type":17},"A mandatory program must have defined owners.",{"type":11},{"type":11,"attrs":141,"content":142},{"align":13},[143],{"text":144,"type":17},"The person responsible for the content monitors the relevance of rules and regulatory documents. The author of the course turns the requirements into understandable educational material. The LMS administrator assigns the program to users, sets deadlines and generates reports. The head of the unit monitors the timely completion. A mentor or expert checks the practical actions.",{"type":11},{"type":11,"attrs":147,"content":148},{"align":13},[149],{"text":150,"type":17},"For each program, record:",{"type":11},{"type":66,"content":153},[154,162,170,178,186,194],{"type":69,"content":155},[156,161],{"type":11,"attrs":157,"content":158},{"align":13},[159],{"text":160,"type":17},"who approves the content;",{"type":11},{"type":69,"content":163},[164,169],{"type":11,"attrs":165,"content":166},{"align":13},[167],{"text":168,"type":17},"who updates materials;",{"type":11},{"type":69,"content":171},[172,177],{"type":11,"attrs":173,"content":174},{"align":13},[175],{"text":176,"type":17},"who assigns training;",{"type":11},{"type":69,"content":179},[180,185],{"type":11,"attrs":181,"content":182},{"align":13},[183],{"text":184,"type":17},"who verifies the results;",{"type":11},{"type":69,"content":187},[188,193],{"type":11,"attrs":189,"content":190},{"align":13},[191],{"text":192,"type":17},"who decides whether an employee is authorized to perform the work;",{"type":11},{"type":69,"content":195},[196,201],{"type":11,"attrs":197,"content":198},{"align":13},[199],{"text":200,"type":17},"who monitors recertification.",{"type":11},{"type":11,"attrs":203},{"align":13},{"type":11,"attrs":205,"content":206},{"align":13},[207],{"text":208,"type":17},"This division of responsibility helps to avoid a situation where a course formally exists, but no one monitors its relevance.",{"type":11,"attrs":210},{"align":13},{"type":11,"attrs":212},{"align":13},{"type":46,"attrs":214,"content":216},{"align":13,"level":48,"id":215},"heading_2_3",[217],{"text":218,"type":17},"Components of a Reliable Program",{"type":11,"attrs":220,"content":221},{"align":13},[222],{"text":223,"type":17},"A mandatory course should include:",{"type":11},{"type":66,"content":226},[227,235,243,251,259,267,275,283,291,299,307],{"type":69,"content":228},[229,234],{"type":11,"attrs":230,"content":231},{"align":13},[232],{"text":233,"type":17},"the current version of policy or regulatory materials;",{"type":11},{"type":69,"content":236},[237,242],{"type":11,"attrs":238,"content":239},{"align":13},[240],{"text":241,"type":17},"a clear learning goal;",{"type":11},{"type":69,"content":244},[245,250],{"type":11,"attrs":246,"content":247},{"align":13},[248],{"text":249,"type":17},"defined target audience;",{"type":11},{"type":69,"content":252},[253,258],{"type":11,"attrs":254,"content":255},{"align":13},[256],{"text":257,"type":17},"start and end date;",{"type":11},{"type":69,"content":260},[261,266],{"type":11,"attrs":262,"content":263},{"align":13},[264],{"text":265,"type":17},"test with a set passing score;",{"type":11},{"type":69,"content":268},[269,274],{"type":11,"attrs":270,"content":271},{"align":13},[272],{"text":273,"type":17},"limiting the number of attempts as needed;",{"type":11},{"type":69,"content":276},[277,282],{"type":11,"attrs":278,"content":279},{"align":13},[280],{"text":281,"type":17},"confirmation of practical actions;",{"type":11},{"type":69,"content":284},[285,290],{"type":11,"attrs":286,"content":287},{"align":13},[288],{"text":289,"type":17},"certificate or other record of completion;",{"type":11},{"type":69,"content":292},[293,298],{"type":11,"attrs":294,"content":295},{"align":13},[296],{"text":297,"type":17},"validity period of the result;",{"type":11},{"type":69,"content":300},[301,306],{"type":11,"attrs":302,"content":303},{"align":13},[304],{"text":305,"type":17},"a repeat-training schedule;",{"type":11},{"type":69,"content":308},[309,314],{"type":11,"attrs":310,"content":311},{"align":13},[312],{"text":313,"type":17},"procedure in case of unsatisfactory result.",{"type":11},{"type":11,"attrs":316},{"align":13},{"type":11,"attrs":318,"content":319},{"align":13},[320],{"text":321,"type":17},"Define these conditions before launch. Employees will then understand what is expected, and managers can assess the entire team consistently.",{"type":11,"attrs":323},{"align":13},{"type":11,"attrs":325},{"align":13},{"type":46,"attrs":327,"content":329},{"align":13,"level":48,"id":328},"heading_2_4",[330],{"text":331,"type":17},"Turn the regulatory document into training material",{"type":11,"attrs":333,"content":334},{"align":13},[335],{"text":336,"type":17},"A legal or technical document is not always conducive to learning. Long wording, references to other provisions and complex terminology make it difficult to understand.",{"type":11},{"type":11,"attrs":339,"content":340},{"align":13},[341],{"text":342,"type":17},"Extract the key rules from the document and explain them in plain language:",{"type":11},{"type":66,"content":345},[346,354,362,370,378],{"type":69,"content":347},[348,353],{"type":11,"attrs":349,"content":350},{"align":13},[351],{"text":352,"type":17},"what the employee should do;",{"type":11},{"type":69,"content":355},[356,361],{"type":11,"attrs":357,"content":358},{"align":13},[359],{"text":360,"type":17},"what not to do;",{"type":11},{"type":69,"content":363},[364,369],{"type":11,"attrs":365,"content":366},{"align":13},[367],{"text":368,"type":17},"in which situations the rule applies;",{"type":11},{"type":69,"content":371},[372,377],{"type":11,"attrs":373,"content":374},{"align":13},[375],{"text":376,"type":17},"who to turn to in a difficult case;",{"type":11},{"type":69,"content":379},[380,385],{"type":11,"attrs":381,"content":382},{"align":13},[383],{"text":384,"type":17},"what are the consequences of an error.",{"type":11},{"type":11,"attrs":387,"content":388},{"align":13},[389],{"text":390,"type":17},"The full regulatory document can be attached to the course as supplementary material. In the lesson itself, it is worth leaving the information necessary for the right decision and safe behavior.",{"type":11,"attrs":392},{"align":13},{"type":11,"attrs":394,"content":395},{"align":13},[396],{"text":397,"type":17},"Do not change the content of requirements during simplification. If certain wording has a legal meaning, state it separately and include a clear explanation.",{"type":11,"attrs":399},{"align":13},{"type":11,"attrs":401},{"align":13},{"type":46,"attrs":403,"content":405},{"align":13,"level":48,"id":404},"heading_2_5",[406],{"text":407,"type":17},"Use Workplace Examples",{"type":11,"attrs":409,"content":410},{"align":13},[411],{"text":412,"type":17},"Workers learn the rules more easily when they see the real situation.",{"type":11},{"type":11,"attrs":415,"content":416},{"align":13},[417],{"text":418,"type":17},"For example, after explaining the information protection policy, show what to do if a suspicious email is received. After the safety briefing, demonstrate the correct and incorrect procedures for operating the equipment. In a customer service course, add an example dialogue and ask them to choose the correct answer.",{"type":11},{"type":11,"attrs":421,"content":422},{"align":13},[423],{"text":424,"type":17},"A good example should include:",{"type":11},{"type":427,"attrs":428,"content":430},"ordered_list",{"order":429},1,[431,439,447,455,463],{"type":69,"content":432},[433,438],{"type":11,"attrs":434,"content":435},{"align":13},[436],{"text":437,"type":17},"description of the situation;",{"type":11},{"type":69,"content":440},[441,446],{"type":11,"attrs":442,"content":443},{"align":13},[444],{"text":445,"type":17},"possible actions of the employee;",{"type":11},{"type":69,"content":448},[449,454],{"type":11,"attrs":450,"content":451},{"align":13},[452],{"text":453,"type":17},"correct decision;",{"type":11},{"type":69,"content":456},[457,462],{"type":11,"attrs":458,"content":459},{"align":13},[460],{"text":461,"type":17},"explanation of consequences;",{"type":11},{"type":69,"content":464},[465,470],{"type":11,"attrs":466,"content":467},{"align":13},[468],{"text":469,"type":17},"link to the relevant rule.",{"type":11},{"type":11,"attrs":472},{"align":13},{"type":11,"attrs":474,"content":475},{"align":13},[476],{"text":477,"type":17},"Use real, anonymized cases from the company's experience to show why requirements matter in everyday work.",{"type":11,"attrs":479},{"align":13},{"type":11,"attrs":481},{"align":13},{"type":46,"attrs":483,"content":485},{"align":13,"level":48,"id":484},"heading_2_6",[486],{"text":487,"type":17},"Set up a knowledge check",{"type":11,"attrs":489,"content":490},{"align":13},[491],{"text":492,"type":17},"Assess understanding rather than the ability to memorize wording.",{"type":11},{"type":11,"attrs":495,"content":496},{"align":13},[497],{"text":498,"type":17},"Add questions in which the employee must determine the correct action in a specific situation. Avoid obvious answers and complex formulations that are not related to the educational goal.",{"type":11},{"type":11,"attrs":501,"content":502},{"align":13},[503],{"text":504,"type":17},"Before starting, define:",{"type":11},{"type":66,"content":507},[508,516,524,532,540,548],{"type":69,"content":509},[510,515],{"type":11,"attrs":511,"content":512},{"align":13},[513],{"text":514,"type":17},"number of questions;",{"type":11},{"type":69,"content":517},[518,523],{"type":11,"attrs":519,"content":520},{"align":13},[521],{"text":522,"type":17},"passing grade;",{"type":11},{"type":69,"content":525},[526,531],{"type":11,"attrs":527,"content":528},{"align":13},[529],{"text":530,"type":17},"number of attempts allowed;",{"type":11},{"type":69,"content":533},[534,539],{"type":11,"attrs":535,"content":536},{"align":13},[537],{"text":538,"type":17},"when correct answers are revealed;",{"type":11},{"type":69,"content":541},[542,547],{"type":11,"attrs":543,"content":544},{"align":13},[545],{"text":546,"type":17},"time allowed for completion;",{"type":11},{"type":69,"content":549},[550,555],{"type":11,"attrs":551,"content":552},{"align":13},[553],{"text":554,"type":17},"actions after an unsatisfactory result.",{"type":11},{"type":11,"attrs":557,"content":558},{"align":13},[559],{"text":560,"type":17},"If an employee fails the test, the system may assign critical lessons to be retaken. For complex programs, it is advisable to provide a consultation with an expert or an additional practical task.",{"type":11,"attrs":562},{"align":13},{"type":11,"attrs":564,"content":565},{"align":13},[566],{"text":567,"type":17},"For high-responsibility areas, use randomized question sets to reduce rote memorization across repeated attempts.",{"type":11,"attrs":569},{"align":13},{"type":11,"attrs":571},{"align":13},{"type":46,"attrs":573,"content":575},{"align":13,"level":48,"id":574},"heading_2_7",[576],{"text":577,"type":17},"Test practical skills",{"type":11,"attrs":579,"content":580},{"align":13},[581],{"text":582,"type":17},"Not all competencies can be assessed by a test. An employee may answer a question correctly, but make a mistake during the actual work.",{"type":11},{"type":11,"attrs":585,"content":586},{"align":13},[587],{"text":588,"type":17},"Practical confirmation may include:",{"type":11},{"type":66,"content":591},[592,600,608,616,624,632,640],{"type":69,"content":593},[594,599],{"type":11,"attrs":595,"content":596},{"align":13},[597],{"text":598,"type":17},"performing the procedure in front of the mentor;",{"type":11},{"type":69,"content":601},[602,607],{"type":11,"attrs":603,"content":604},{"align":13},[605],{"text":606,"type":17},"uploading a photo of the result;",{"type":11},{"type":69,"content":609},[610,615],{"type":11,"attrs":611,"content":612},{"align":13},[613],{"text":614,"type":17},"video demonstration recording;",{"type":11},{"type":69,"content":617},[618,623],{"type":11,"attrs":619,"content":620},{"align":13},[621],{"text":622,"type":17},"solving a workplace case;",{"type":11},{"type":69,"content":625},[626,631],{"type":11,"attrs":627,"content":628},{"align":13},[629],{"text":630,"type":17},"role-playing exercise;",{"type":11},{"type":69,"content":633},[634,639],{"type":11,"attrs":635,"content":636},{"align":13},[637],{"text":638,"type":17},"assessment against a checklist;",{"type":11},{"type":69,"content":641},[642,647],{"type":11,"attrs":643,"content":644},{"align":13},[645],{"text":646,"type":17},"supervisor confirmation.",{"type":11},{"type":11,"attrs":649},{"align":13},{"type":11,"attrs":651,"content":652},{"align":13},[653],{"text":654,"type":17},"Define evaluation criteria in advance. The mentor must understand which actions are mandatory, which errors are critical, and under which conditions the task must be repeated.",{"type":11,"attrs":656},{"align":13},{"type":11,"attrs":658},{"align":13},{"type":46,"attrs":660,"content":662},{"align":13,"level":48,"id":661},"heading_2_8",[663],{"text":664,"type":17},"Set deadlines",{"type":11,"attrs":666,"content":667},{"align":13},[668],{"text":669,"type":17},"The program should clearly state who must complete the training and by what date.",{"type":11},{"type":11,"attrs":672,"content":673},{"align":13},[674],{"text":675,"type":17},"The term may depend on the situation:",{"type":11},{"type":66,"content":678},[679,687,695,703,711,719],{"type":69,"content":680},[681,686],{"type":11,"attrs":682,"content":683},{"align":13},[684],{"text":685,"type":17},"before the first working day;",{"type":11},{"type":69,"content":688},[689,694],{"type":11,"attrs":690,"content":691},{"align":13},[692],{"text":693,"type":17},"during onboarding;",{"type":11},{"type":69,"content":696},[697,702],{"type":11,"attrs":698,"content":699},{"align":13},[700],{"text":701,"type":17},"before being authorized to operate equipment;",{"type":11},{"type":69,"content":704},[705,710],{"type":11,"attrs":706,"content":707},{"align":13},[708],{"text":709,"type":17},"before starting a new process;",{"type":11},{"type":69,"content":712},[713,718],{"type":11,"attrs":714,"content":715},{"align":13},[716],{"text":717,"type":17},"after changing the internal rules;",{"type":11},{"type":69,"content":720},[721,726],{"type":11,"attrs":722,"content":723},{"align":13},[724],{"text":725,"type":17},"before the current certificate expires.",{"type":11},{"type":11,"attrs":728,"content":729},{"align":13},[730],{"text":731,"type":17},"Do not assign the same deadline to the entire company if the program only applies to certain roles. Form groups by position, division, location or level of responsibility.",{"type":11,"attrs":733},{"align":13},{"type":11,"attrs":735,"content":736},{"align":13},[737],{"text":738,"type":17},"Send reminders after assignment, a few days before the deadline, and when training becomes overdue. Inform managers of employees who have not completed training on time.",{"type":11,"attrs":740},{"align":13},{"type":11,"attrs":742},{"align":13},{"type":46,"attrs":744,"content":746},{"align":13,"level":48,"id":745},"heading_2_9",[747],{"text":748,"type":17},"Issue a certificate after all conditions are met",{"type":11,"attrs":750,"content":751},{"align":13},[752],{"text":753,"type":17},"The certificate should confirm a specific result, not just the fact of opening a course.",{"type":11},{"type":11,"attrs":756,"content":757},{"align":13},[758],{"text":759,"type":17},"Before issuing a certificate, the employee must:",{"type":11},{"type":66,"content":762},[763,771,779,787],{"type":69,"content":764},[765,770],{"type":11,"attrs":766,"content":767},{"align":13},[768],{"text":769,"type":17},"view mandatory materials;",{"type":11},{"type":69,"content":772},[773,778],{"type":11,"attrs":774,"content":775},{"align":13},[776],{"text":777,"type":17},"pass the test with the required result;",{"type":11},{"type":69,"content":780},[781,786],{"type":11,"attrs":782,"content":783},{"align":13},[784],{"text":785,"type":17},"perform a practical task, if it is provided;",{"type":11},{"type":69,"content":788},[789,794],{"type":11,"attrs":790,"content":791},{"align":13},[792],{"text":793,"type":17},"obtain approval from the responsible person.",{"type":11},{"type":11,"attrs":796,"content":797},{"align":13},[798],{"text":799,"type":17},"In the certification record, it is desirable to store the name of the program, the name of the employee, the date of completion, the obtained result, the validity period and the version of the training materials.",{"type":11,"attrs":801},{"align":13},{"type":11,"attrs":803,"content":804},{"align":13},[805],{"text":806,"type":17},"If the certificate has a limited period of validity, the system should remind in advance of the need for retraining.",{"type":11,"attrs":808},{"align":13},{"type":11,"attrs":810},{"align":13},{"type":46,"attrs":812,"content":814},{"align":13,"level":48,"id":813},"heading_2_10",[815],{"text":816,"type":17},"Arrange recertification",{"type":11,"attrs":818,"content":819},{"align":13},[820],{"text":821,"type":17},"Going through it once does not guarantee that the knowledge will remain relevant. Procedures, equipment, legal requirements and risks are subject to change.",{"type":11},{"type":11,"attrs":824,"content":825},{"align":13},[826],{"text":827,"type":17},"Set the retraining frequency: once a year, once every two years, or after a certain event. The frequency should correspond to the level of risk and the requirements of the company.",{"type":11},{"type":11,"attrs":830,"content":831},{"align":13},[832],{"text":833,"type":17},"A repeat course does not necessarily have to completely duplicate the first program. If the basic rules have not changed, a short module can be used that recalls the critical requirements and checks their application.",{"type":11},{"type":11,"attrs":836,"content":837},{"align":13},[838],{"text":839,"type":17},"Full retraining is appropriate if:",{"type":11},{"type":66,"content":842},[843,851,859,867,875,883],{"type":69,"content":844},[845,850],{"type":11,"attrs":846,"content":847},{"align":13},[848],{"text":849,"type":17},"the procedure has changed significantly;",{"type":11},{"type":69,"content":852},[853,858],{"type":11,"attrs":854,"content":855},{"align":13},[856],{"text":857,"type":17},"new equipment appeared;",{"type":11},{"type":69,"content":860},[861,866],{"type":11,"attrs":862,"content":863},{"align":13},[864],{"text":865,"type":17},"the employee has not performed the relevant work for a long time;",{"type":11},{"type":69,"content":868},[869,874],{"type":11,"attrs":870,"content":871},{"align":13},[872],{"text":873,"type":17},"a violation was recorded;",{"type":11},{"type":69,"content":876},[877,882],{"type":11,"attrs":878,"content":879},{"align":13},[880],{"text":881,"type":17},"previous certification has expired;",{"type":11},{"type":69,"content":884},[885,890],{"type":11,"attrs":886,"content":887},{"align":13},[888],{"text":889,"type":17},"required by internal or external rules.",{"type":11},{"type":11,"attrs":892},{"align":13},{"type":11,"attrs":894},{"align":13},{"type":46,"attrs":896,"content":898},{"align":13,"level":48,"id":897},"heading_2_11",[899],{"text":900,"type":17},"Keep Materials Up to Date",{"type":11,"attrs":902,"content":903},{"align":13},[904],{"text":905,"type":17},"Each required course must have an owner and a next review date. Don't wait for employees to spot outdated information on their own.",{"type":11},{"type":11,"attrs":908,"content":909},{"align":13},[910],{"text":911,"type":17},"For materials, it is useful to keep:",{"type":11},{"type":66,"content":914},[915,923,931,939,947,955],{"type":69,"content":916},[917,922],{"type":11,"attrs":918,"content":919},{"align":13},[920],{"text":921,"type":17},"edition number or name;",{"type":11},{"type":69,"content":924},[925,930],{"type":11,"attrs":926,"content":927},{"align":13},[928],{"text":929,"type":17},"approval date;",{"type":11},{"type":69,"content":932},[933,938],{"type":11,"attrs":934,"content":935},{"align":13},[936],{"text":937,"type":17},"publication date;",{"type":11},{"type":69,"content":940},[941,946],{"type":11,"attrs":942,"content":943},{"align":13},[944],{"text":945,"type":17},"the author of the changes;",{"type":11},{"type":69,"content":948},[949,954],{"type":11,"attrs":950,"content":951},{"align":13},[952],{"text":953,"type":17},"list of updated rules;",{"type":11},{"type":69,"content":956},[957,962],{"type":11,"attrs":958,"content":959},{"align":13},[960],{"text":961,"type":17},"next review date.",{"type":11},{"type":11,"attrs":964},{"align":13},{"type":11,"attrs":966,"content":967},{"align":13},[968],{"text":969,"type":17},"After a procedure change, determine if it is sufficient to notify employees of the update, or if a repeat lesson or the entire course should be scheduled.",{"type":11},{"type":11,"attrs":972,"content":973},{"align":13},[974],{"text":975,"type":17},"Significant changes should be explained separately: what exactly has changed, why and how the employee should act now.",{"type":11,"attrs":977},{"align":13},{"type":11,"attrs":979},{"align":13},{"type":46,"attrs":981,"content":983},{"align":13,"level":48,"id":982},"heading_2_12",[984],{"text":985,"type":17},"Keep a history of results",{"type":11,"attrs":987,"content":988},{"align":13},[989],{"text":990,"type":17},"The company must be able to quickly confirm who has completed the training, when and with what result.",{"type":11},{"type":11,"attrs":993,"content":994},{"align":13},[995],{"text":996,"type":17},"It is desirable to see in the report:",{"type":11},{"type":66,"content":999},[1000,1008,1016,1023,1031,1039,1047,1055,1063,1071],{"type":69,"content":1001},[1002,1007],{"type":11,"attrs":1003,"content":1004},{"align":13},[1005],{"text":1006,"type":17},"assigned users;",{"type":11},{"type":69,"content":1009},[1010,1015],{"type":11,"attrs":1011,"content":1012},{"align":13},[1013],{"text":1014,"type":17},"completion status;",{"type":11},{"type":69,"content":1017},[1018,1022],{"type":11,"attrs":1019,"content":1020},{"align":13},[1021],{"text":257,"type":17},{"type":11},{"type":69,"content":1024},[1025,1030],{"type":11,"attrs":1026,"content":1027},{"align":13},[1028],{"text":1029,"type":17},"number of attempts;",{"type":11},{"type":69,"content":1032},[1033,1038],{"type":11,"attrs":1034,"content":1035},{"align":13},[1036],{"text":1037,"type":17},"test result;",{"type":11},{"type":69,"content":1040},[1041,1046],{"type":11,"attrs":1042,"content":1043},{"align":13},[1044],{"text":1045,"type":17},"performance of a practical task;",{"type":11},{"type":69,"content":1048},[1049,1054],{"type":11,"attrs":1050,"content":1051},{"align":13},[1052],{"text":1053,"type":17},"issued certificate;",{"type":11},{"type":69,"content":1056},[1057,1062],{"type":11,"attrs":1058,"content":1059},{"align":13},[1060],{"text":1061,"type":17},"its validity period;",{"type":11},{"type":69,"content":1064},[1065,1070],{"type":11,"attrs":1066,"content":1067},{"align":13},[1068],{"text":1069,"type":17},"course version;",{"type":11},{"type":69,"content":1072},[1073,1078],{"type":11,"attrs":1074,"content":1075},{"align":13},[1076],{"text":1077,"type":17},"overdue training programs.",{"type":11},{"type":11,"attrs":1080},{"align":13},{"type":11,"attrs":1082,"content":1083},{"align":13},[1084],{"text":1085,"type":17},"Do not overwrite historical results with a new record. When an employee recertifies, previous results should remain available.",{"type":11,"attrs":1087},{"align":13},{"type":11,"attrs":1089},{"align":13},{"type":46,"attrs":1091,"content":1093},{"align":13,"level":48,"id":1092},"heading_2_13",[1094],{"text":1095,"type":17},"Analyze the causes of errors",{"type":11,"attrs":1097,"content":1098},{"align":13},[1099],{"text":1100,"type":17},"If many workers answer one question incorrectly or fail to complete a certain step of a practical task, the problem may be with the training material itself.",{"type":11},{"type":11,"attrs":1103,"content":1104},{"align":13},[1105],{"text":1106,"type":17},"Check:",{"type":11},{"type":66,"content":1109},[1110,1118,1126,1134,1142],{"type":69,"content":1111},[1112,1117],{"type":11,"attrs":1113,"content":1114},{"align":13},[1115],{"text":1116,"type":17},"whether the rule is explained clearly enough;",{"type":11},{"type":69,"content":1119},[1120,1125],{"type":11,"attrs":1121,"content":1122},{"align":13},[1123],{"text":1124,"type":17},"whether the question corresponds to the content of the lesson;",{"type":11},{"type":69,"content":1127},[1128,1133],{"type":11,"attrs":1129,"content":1130},{"align":13},[1131],{"text":1132,"type":17},"whether the wording is ambiguous;",{"type":11},{"type":69,"content":1135},[1136,1141],{"type":11,"attrs":1137,"content":1138},{"align":13},[1139],{"text":1140,"type":17},"whether the employee has access to the necessary resources;",{"type":11},{"type":69,"content":1143},[1144,1149],{"type":11,"attrs":1145,"content":1146},{"align":13},[1147],{"text":1148,"type":17},"whether the described procedure corresponds to real work.",{"type":11},{"type":11,"attrs":1151},{"align":13},{"type":11,"attrs":1153,"content":1154},{"align":13},[1155],{"text":1156,"type":17},"Analyzing results helps improve the program as well as monitor employee performance.",{"type":11,"attrs":1158},{"align":13},{"type":11,"attrs":1160},{"align":13},{"type":46,"attrs":1162,"content":1164},{"align":13,"level":48,"id":1163},"heading_2_14",[1165],{"text":1166,"type":17},"How WeStudy helps organize certification",{"type":11,"attrs":1168},{"align":13},{"type":11,"attrs":1170,"content":1171},{"align":13},[1172],{"text":1173,"type":17,"marks":1174},"WeStudy allows you to combine documents, videos, presentations, tests, practical tasks and certificates in a single educational program.",[1175],{"type":40},{"type":11,"attrs":1177},{"align":13},{"type":11,"attrs":1179,"content":1180},{"align":13},[1181],{"text":1182,"type":17},"The administrator can assign courses to individual users and groups, control deadlines, view progress and knowledge test results. Managers receive information about employees who have completed training, are still undergoing it, or need additional attention.",{"type":11,"attrs":1184},{"align":13},{"type":11,"attrs":1186,"content":1187},{"align":13},[1188],{"text":1189,"type":17},"Updates can be made to individual lessons without completely rewriting the program. This helps keep materials up-to-date and quickly assign retraining when critical requirements change.",{"type":11,"attrs":1191},{"align":13},{"type":11,"attrs":1193,"content":1194},{"align":13},[1195],{"text":1196,"type":17,"marks":1197},"See if you can quickly answer who completed the mandatory training, when, with what version of the program and with what result.",[1198],{"type":40},{"type":11},[],1786294758,"https:\u002F\u002Fcloud.cs1.westudy.ua\u002Ffile?path=westudy_online\u002Fpublic\u002Fwestudy\u002F7cc93dfd-36d3-43b4-9344-49f669f335e2.webp","mandatory-employee-training-certification",true,"1e4a648d-ff7c-48c4-800b-6bb20221ad06","Для компаній","corporate-training","light","news.articles"]